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Queued For Dev
Leaving Product Import: Clicking the “Leave” button doesn’t exit the import process🔵
Steps to Reproduce: 1. Click the “Add Products” button and upload a file to import products. 2. On the first step of the importer, click a main menu item (e.g., “Asset Library”). 3. Click “Leave” in the confirmation dialog. Actual Result: The Leave Import dialog closes, but the user remains on the same step of the importer Expected Result: The user should be navigated to the requested page
Queued For Dev
Downloaded folder ZIP contains files of trashed assets🔵
Steps to reproduce 1. Open a folder that has several assets 2. Move one asset in that folder to the trash 3. Go to Folders, open the folder's menu and choose Download, then confirm 4. Open the downloaded ZIP Actual result: The folder in the ZIP contains the trashed asset's file Expected result: The ZIP contains only the files of assets that are still in the folder, matching the spreadsheet rows.
Completed
Chosen Thumbnails within Product Do Not Reflect On All Products View Within A Collection🔵
EH Note: I recreated this issue in MOSOs account however this did not arise with my test account (6). My image was jpg, theirs png. Client: MOSO North America (Ryan Adamson, Scott Sproat) Prodify now allows users to select a representative image for each product (via the image in the upper left corner of the product page). However, the selected image does not carry through to the product thumbnails shown when viewing all products within a collection. The collection view continues to display a different image, so the client’s chosen representative image only appears inside the individual product. Steps to reproduce: In Prodify, open a product within a collection Select a representative image for the product Navigate back to the collection’s product list The product thumbnail does not reflect the newly selected representative image Expected behaviour: The thumbnail shown in the collection’s product list should match the representative image selected within the product. Impact: The client went through every product to set a representative image (white background board images for a consistent look), but those choices aren’t visible at the collection level. This makes it harder for them to control how their products are presented and affects the clean, consistent look they’re aiming for as they build out their CADdetails profile from Prodify. Thank you for looking into this, and please let me know if you have any questions.
Rejected
Product Family Export Has Different Number of Product Families from Prodify🔵
Used Company 6 to test this. There are 63 Product Families in Company 6. Select Export All and there are 81 Product Families in the spreadsheet. Side Note: The migration test environment Export All only exports the products on the page being viewed. To get full list you have to download from each page, and after that the numbers are slightly off.
Queued For Dev
Updated Asset Names Not Retained When Downloading Files🔵
Video: https://app.claap.io/caddetails/asset-names-revert-when-downloading-c-eDsAAtvmPP-1EllemTp2aRN Names changed in the Asset tables are lost when assets are downloaded.
Completed
Adding A New Version Changes Old Versions in Version History🔵
High Importance. When I add a new version of a file, old versions also change. Before Adding: After Adding: The uploading also does not proceed automatically. Also, if you revert to a previous version, that is not reflected. It presents the wrong name, and preview. Video: https://app.claap.io/caddetails/version-history-inconsistencies-c-eDsAAtvmPP-7PAwpPNVmp5g Issue summary Old versions change when new versions added Reverting also changes other versions Uploading does not proceed automatically
Queued For Dev
Collapses table in bulk edit mode - Folders🔵
When click all for batch edit mode in folders, automatically closes the table. See video. https://app.claap.io/caddetails/collapse-table-when-selecting-all-c-eDsAAtvmPP-XmJMFoiSjpzX
Queued For Dev
'Variant' reference to be updated to 'Products'🔵
Card still referencing variants vs. Products.
Queued For Dev
Error Deleting Trash - Failed🔵
Delete Failed message F12 Empty Cache Hard Refresh did not resolve this issue
Queued For Dev
SPT is not inherited by products created after SPT was assigned to the Product Family🔵
Steps to reproduce: 1. Create or open a Product Family. 2. Assign an SPT to the Product Family. 3. Verify that the SPT is inherited by the existing products in the Product Family. 4. Create a new product within the same Product Family. 5. Check the SPT assigned to the newly created product. Expected result: The newly created product inherits the SPT assigned to its Product Family. Actual result: The newly created product does not inherit the SPT.
Queued For Dev
Inconsistent Labels for SPT🔵
In some places this is referred to as Specific Product Type, and in others as just Product Type. I confirmed with Erin that this should be consistent across Prodify as Specific Product Type. Please audit everywhere this is referenced. Some that we caught: Product Family Form Product Form Within Modal
Completed
Error Uploading - API Connection🔵
I am trying to upload some PowerPoints (.pptx) and keep running into an error. I tried 5 different PowerPoints and all failed. in the same screen, without refreshing, I attempted to upload an image, and it was successful. I’m looking to see how to circumvent this issue. EH Notes: I tested this with a smaller ppt. It spun once the progress bar was filled: and eventually gave this error:
Peer Review
PIM Export Product Family Description🔵
When exporting the PIM data, the product family descriptions are not getting pop ulated correctly. See Product Family RT-PROD-0004 descriptions pulling back source code from the looks of it EH downloaded spreadsheet capture of Column C - Product Family Description:
Completed
Analytics value changing based on IsClientPortal value
The analytics enabled field can be incorrectly flipped when an invite is re-sent and the user is not a client portal user. We need to check both the IsClientPortalUser value and the
Completed
Configure Table should be "Custom Fields"🔵
The only thing you can do under Configure Table is create or edit custom fields. This is confusing and unexpected. Suggestion: Change “Configure Table” to “Custom Fields” in both PIM and DAM “Fields: Organizing” seems like it would be better labelled as “Configure Table”
Queued For Dev
Custom Fields Not in Filter🔵
Multiselect and single select custom fields not in filter For example see Prodify
Addressed elsewhere
Cannot See Embed Link Name When Linking to Products or Projects🔵
While you can see the Embed Link Name when in the Embed Link Library, these names are not viewable when trying to add videos to Products or Projects. To know which video you are linking, you have to click the preview. This is a confusing user experience.
Resolved in Testing
Unsaved Changes Error after No Changes
When on the User & Roles page, if no changes have been made (or after I have made changes & saved), and I attempt to navigate back to the Switch Companies tab, I receive this error. If I click leave without saving, it tells me to rectify the error. Not intruding on my ability to proceed, but wanted to note for the team.
Completed
Access Request (CLD Systems): Unable to Submit Requests via Portal🔵
Hi DevOps, Lucy at CLD Systems (lvj@cld-systems.com) does not currently have access to submit requests through the portal. The client advised: "I have tried to submit through the portal however it won't let me log in or create an account." Could the team please ensure Lucy is added and granted the appropriate access? Once completed, please notify Danika, as she is taking over this account and can communicate the update directly to the client. Thank you!