Description: Summary Clients need a simple way to duplicate or add a new empty "Product" folder structure in Prodify that matches the default folder setup, so each new product line starts with a consistent, pre-built folder scaffold. Proposed default folder structure (draft):DAM Onboarding Folder Structure [Draft].loop Problem The current process for creating folders is cumbersome. When clients want to set up a new product line, they either have to manually recreate the folder hierarchy or rely on the CADdetails team to build folders for them. Without a predefined structure, clients aren't sure where files belong or what files to provide if the structure was defined and repeatable they would be set up for success. Client Feedback (Renaissance Patio call — July 2026) Client didn't know where to put files during onboarding Client requested a predefined folder structure per product Client found the current setup overwhelming Currently, ot managers offer to manually create folder structures for clients as a workaround — this doesn't scale. Requested Enhancement One-click (or otherwise easy) way to duplicate the default Product folder structure, creating a new empty set of folders mirroring the default layout (e.g., specs, drawings, connection details, instruction guides, images). Folder templates could act as a built-in guide showing clients exactly what content is expected and where it goes. Default structure should follow the draft linked above. Context Classified as a near-term enhancement Sent to DevOps/Product for review and needs to be flushed out further @Rebecca Griesmayer

Michelle 2 months ago

Assets

+3

💡 Feature Request

Clients Requesting CRM / CADdetails Analytics Requests ChamClad (HubSpot) FoxBlocks (CRM: Zoho) Rite Hite (CRM) Nichiha (CRM: Salesforce) PlayPower (automated lead sending) See also the related Featurebase Post: https://feedback.dash.tryprodify.com/p/rfq-integration-with-crm-salesforce-client-will-not-go-live CRM Integration - Client Feature Request Summary: https://caddetails.teamwork.com/spaces/client-success-team/page/71748-crm-integration-with-analytics From Miranda re ChamClad Hi Team, While on a call with Jamie at ChamClad she let me know they’re using Hubspot, and Jamie asked if there was any way that the CADdetails analytics could work directly with hubspot. She also said that Rita had mentioned “Nutshell”(they’re not using that one yet) too as a potential platform to use with our Analytics. Just passing this on for future integrations. Thanks From client meeting Danika re FoxBlocks. Bonner from FoxBlocks requested an integration with their CRM, Zoho. He also was asking if he could set it up himself through Zapier. MOVED FROM CADDETAILS BOARD

El 6 months ago

6

Integrations

+2

💡 Feature Request

Video: https://app.claap.io/caddetails/asset-names-revert-when-downloading-c-eDsAAtvmPP-1EllemTp2aRN Names changed in the Asset tables are lost when assets are downloaded.

El 1 day ago

Medium Priority

🐛 Report an Issue

MOSO flagged that Prodify's sharing workflow is creating friction in their sales channel Their typical flow: consumer asks retailer → retailer asks distributor → distributor asks MOSO If MOSO sends a Prodify link to a distributor, the distributor cannot reshare it freely with the retailer The login/email verification step is a dealbreaker for downstream recipients — Ryan said: "The minute you click on a thing and it says I need your email address and a password, they're out." Request: Freer sharing of links without requiring registration to view Watch the full call here: https://app.fireflies.ai/view/CADdetails-2026-Product-Updates-Review::01M21D615QHM8DB3E3YNKTXX5J Thank you!

Emily 5 days ago

Login/Registration

+2

📥 Feedback

Marketers commonly reference dimensions for asset usage. I would recommend adding a line on the right hand side for dimensions. See below for example from file explorer.

Petra 27 days ago

Assets

📥 Feedback

For marketing, we host images/files across multiple platforms (e.g., websites) and often need to share files externally for asset creation or third-party use. The Public Link feature is something we would use quite frequently. Right now, it’s a little difficult to tell that a link is a public link until you click it. Would it be possible to add a hover state or label that clearly indicates “Public Link”? I think this would make the UI more intuitive and user-friendly.

Petra 27 days ago

Assets

📥 Feedback

Native connectors to tools like Asana, Monday.com, Jira, or ClickUp to tie assets directly to active project tickets. These are heavily used by marketing to manage project assets and to collaborate. Syncing the status of assets, for example, would be a big win.

Petra 28 days ago

Assets

+1

💡 Feature Request

Often, marketing needs to share assets internally before they get approved, and part of that process is the ability for reviewers to add comments. A comment feature for asset revisions would be a fire addition.

Petra 28 days ago

Assets

💡 Feature Request

High Importance. When I add a new version of a file, old versions also change. Before Adding: After Adding: The uploading also does not proceed automatically. Also, if you revert to a previous version, that is not reflected. It presents the wrong name, and preview. Video: https://app.claap.io/caddetails/version-history-inconsistencies-c-eDsAAtvmPP-7PAwpPNVmp5g Issue summary Old versions change when new versions added Reverting also changes other versions Uploading does not proceed automatically

El 28 days ago

High Priority

+1

🐛 Report an Issue

When click all for batch edit mode in folders, automatically closes the table. See video. https://app.claap.io/caddetails/collapse-table-when-selecting-all-c-eDsAAtvmPP-XmJMFoiSjpzX

andrew 28 days ago

Medium Priority

🐛 Report an Issue

Card still referencing variants vs. Products.

andrew 29 days ago

2

PIM

+1

🐛 Report an Issue

Product Type is referred to as Specific Product Type and Product Type in Prodify. This should be consistent. Recommendations: 1 - Consider using Product Type in Prodify as it is more intuitive for users. 2 - Add an information icon to explain the Product Type: Something along the lines of “Product Type classifies your product into a category. Once this is live on CADdetails, it will help customers locate your product on the site.” See also ticket [PSBN-405] Inconsistent Labels for SPT - Jira

El 29 days ago

Medium Priority

💡 Feature Request

Delete Failed message F12 Empty Cache Hard Refresh did not resolve this issue

El 29 days ago

Medium Priority

🐛 Report an Issue

It would be useful to be able to attach .pdfs in the project section. For premier projects we would like to include a longer write-up. right now it is only limited to image files.

Ryan about 1 month ago

Medium Priority

💡 Feature Request

Steps to reproduce: 1. Create or open a Product Family. 2. Assign an SPT to the Product Family. 3. Verify that the SPT is inherited by the existing products in the Product Family. 4. Create a new product within the same Product Family. 5. Check the SPT assigned to the newly created product. Expected result: The newly created product inherits the SPT assigned to its Product Family. Actual result: The newly created product does not inherit the SPT.

Svitlana about 1 month ago

PIM

+1

🐛 Report an Issue

In some places this is referred to as Specific Product Type, and in others as just Product Type. I confirmed with Erin that this should be consistent across Prodify as Specific Product Type. Please audit everywhere this is referenced. Some that we caught: Product Family Form Product Form Within Modal

El about 1 month ago

PIM

+1

🐛 Report an Issue

Hi Team, Ryan flagged that when viewing a project, it links to a Product Family rather than a Collection, which felt illogical to him. From his POV, if Collections are meant to be the more granular organizational unit, linking projects there would make more intuitive sense. Client video feedback can be found here: https://www.loom.com/share/b7fe93d5e4b447649c62fa715b0e4df9 Thanks! Please let me know if you have any questions.

Emily about 1 month ago

PIM

+2

💡 Feature Request

To make additions to the AEC page easier to update without requiring a release we need to add a table to the DB that can be updated with new links to apps as they come online. Requirements: Adds a DB table that can hold links to new AEC apps Cards should be generated based on what’s in the DB table May need to hold an icon link? Admin page for managing this?

Nicholas Vail about 1 month ago

Medium Priority

💡 Feature Request

I am trying to upload some PowerPoints (.pptx) and keep running into an error. I tried 5 different PowerPoints and all failed. in the same screen, without refreshing, I attempted to upload an image, and it was successful. I’m looking to see how to circumvent this issue. EH Notes: I tested this with a smaller ppt. It spun once the progress bar was filled: and eventually gave this error:

Parker about 2 months ago

3

Uploading

+1

🐛 Report an Issue

Summary Add the ability for internal teams to receive a notification when a client uploads content to the DAM. Problem There's currently no way to know that a client has interacted with or uploaded content to the DAM folders and is ready to move forward with profile creation - other than the client emailing our team directly. This creates unnecessary back-and-forth and delays. Requested Enhancement When a client uploads content to the DAM, trigger a notification to the internal team so no manual check-in or client email is required. At minimum, the onboarding team should receive this notification. Ideally, the notification recipients would be configurable - allowing us to add specific email addresses (e.g. an expanded group beyond just onboarding, such as account managers or team leads) rather than being locked to a single fixed recipient. Clients have specifically asked whether we're notified automatically or if they need to follow up with us - the goal is a simple "upload and go" experience for them, with our team notified automatically on the backend. Priority / Impact Would reduce onboarding friction, improve upload accuracy, and shorten time to value for new onboards. Would also improve our response times and overall customer service.

Michelle 2 months ago

Uploading

+3

💡 Feature Request

OT requires URLs to share specific folders during onboarding for the uploading process. From RG: Direct folder links: There is currently no way to provide direct links to specific folders in the DAM. This does not block Phase I — Onboarding can direct clients to the DAM in Prodify, and clients can upload into the structured folders from there. Direct folder links would simply be a nice-to-have improvement to enable us to direct the clients to a specific folder in the DAM via a direct link. DAM Onboarding Folder Structure [Draft].loop Summary Add the ability to generate a direct link (URL) to a specific folder in the Prodify DAM, so clients can be sent straight to the exact folder where they should upload their files. Problem There is currently no way to link to a specific folder within the DAM. During onboarding, we can only direct clients to the DAM in Prodify generally — from there, clients have to navigate the folder structure themselves to find the correct upload location. This adds friction and increases the chance of files being uploaded to the wrong place. Requested Enhancement Ability to copy/share a direct URL to any specific folder in the DAM. When a client opens the link, they land directly in that folder, ready to upload — ideally as an "Uploader link" scoped to that folder. Priority / Impact Nice-to-have — does not block Phase I. Onboarding can currently direct clients to the DAM in Prodify, and clients can upload into the structured folders from there. Would reduce onboarding friction, improve upload accuracy, and pair well with the standardized default folder structure (see related ticket: "Easy way to duplicate / create a new Product folder structure").

El 2 months ago

Medium Priority

💡 Feature Request

Nadia Gilbert with Stûv America requested a report of visits by source or referring site for the past 12 months Client Email: We would also like to better understand CADdetails’ actual contribution to Stûv’s visibility and clarify how the statistics in our monthly reports are defined and calculated. Since our Design Hub is hosted on stuvamerica.caddetails.com, could you please provide us with a report of visits by source or referring site for the past 12 months? We are mainly looking to distinguish between: visits coming from stuvamerica.com or stuv.com; visits coming from other referral sources. The objective is to understand what share of the Design Hub traffic is generated by the CADdetails ecosystem versus what share comes from our own links and marketing efforts. Thank you!

Emily 2 months ago

Client Request

+1

💡 Feature Request