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Discovery

CADdetails Analytics Integrations - Mulitple Client Request

Clients Requesting CRM / CADdetails Analytics Requests ChamClad (HubSpot) FoxBlocks (CRM: Zoho) Rite Hite (CRM) Nichiha (CRM: Salesforce) PlayPower (automated lead sending) See also the related Featurebase Post: https://feedback.dash.tryprodify.com/p/rfq-integration-with-crm-salesforce-client-will-not-go-live CRM Integration - Client Feature Request Summary: https://caddetails.teamwork.com/spaces/client-success-team/page/71748-crm-integration-with-analytics From Miranda re ChamClad Hi Team, While on a call with Jamie at ChamClad she let me know they’re using Hubspot, and Jamie asked if there was any way that the CADdetails analytics could work directly with hubspot. She also said that Rita had mentioned “Nutshell”(they’re not using that one yet) too as a potential platform to use with our Analytics. Just passing this on for future integrations. Thanks From client meeting Danika re FoxBlocks. Bonner from FoxBlocks requested an integration with their CRM, Zoho. He also was asking if he could set it up himself through Zapier. MOVED FROM CADDETAILS BOARD

El 2 months ago

6

💡 Feature Request

Max Assets limit not updated after permanently deleting trashed assets

When a company reaches its Max Assets limit and then permanently deletes assets from the trash, the system does not recalculate the asset count correctly. As a result, the application still treats the deleted assets as active and shows that the limit has been exceeded Steps to Reproduce: Set company Max Assets limit to 100. Upload or have 100 active assets. Move ~90 assets to Trash. Empty the Trash (permanently delete those assets). Attempt to upload or create new assets. Expected Result: After emptying the trash, the asset count should be updated, and the user should be able to upload new assets within the limit. Actual Result: The system still counts deleted assets toward the limit and shows that the user exceeds the Max Assets limit.

Svitlana 15 days ago

🐛 Report an Issue

Completed

Application cache login issues🔵

Multiple users (internal for now) are running into an authentication issue where the user data gets cached in local storage and cannot be cleared without manually clearing out the users browser app cache. This additionally causes a side affect where the user is then directed to the Client Portal login screen. This also creates a 3rd side affect where after the user logs in through the Client Portal screen they lose Super Admin access and are treated like a normal user that can only access assigned companies I will begin investigation on this immediately We do have a temporary work around that has a high success rate for fixing this issue: Login to Prodify through the login screen (this works regardless of client portal vs. normal login) After you’ve logged in, press f12 (or fn+f12) to bring up the browser console Look for the application tab and then follow the numbered steps below Reach out to me (Nicholas) on teams if you need help or this does not work

Nicholas Vail 29 days ago

3

🐛 Report an Issue