Unable to Tag Images
I am trying to add tags to images in our drive. After I select my tags and press ‘save’, the popup window will disappear, and I will see the tags I just added on the files. After about 2 seconds, the folder will reload, and all of my tags are gone.
The same happens when I try to remove a tag, I choose the tags to remove, the popup closes, and it looks like it worked. then after 2 seconds, the page reloads and the tags are back.
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Comments4
Parker
Aug 18, 2025
Update:
We have found out this issue only occurs while we are trying to edit files in the folders tab. When in the Assets tab we can save the tags and asset type.
El
Aug 19, 2025
Hi Parker
We have published a fix for this. Is this issue still occurring for you?
Thank you,
El
Parker
Aug 21, 2025
Tagging is once again possible.
Thanks El,
El
Aug 18, 2025
@Parker I am sorry you ran into this tagging issue. This is a known issue and our team has just gone live with the fix. Please refresh and try tagging again. Please let me know if this does not fix the tagging issue.
Thank you,
El