Landing Page🟢
Problem: Currently, Prodify defaults to the CADdetails Analytics causing some confusion about what this platform is and why their CD analytics are here.
Proposal: Have a landing page / dashboard with cards and descriptions about what users can find / expect on this platform. Why are they here and what can they do.
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Comments3
Nasim
Apr 14
@Steve for some context, the Analytics landing only happens to users who only have access to Analytics and no other feature in the app. This was a request by CS, due to confusion from the client portal user migration.
If the user has access to PIM/DAM those pages should be the landing page. Having a dashboard/landing page is not standard across other PIM systems. Competitors also have the user land in the main PIM table. PIM, being a backend record of products/assets, doesn't benefit from a summary view as much as a reporting tool might. We should ensure that while Analytics-only users get a clear orientation, our core PIM users aren't slowed down by a non-functional overview page. Since PIM is a utility-first tool where users typically want to get straight to work. Forcing an extra click through a dashboard can actually hinder productivity for power users who need immediate access to their product/asset data.
For the problem of confusion about what the platform is, we should work on the user onboarding journey. Even utility platforms that set onboarding on a landing page, revert the landing experience to be the main working table (PIM, CMS, etc) once the onboarding checklist is complete. we currently have an onboarding checklist through app cues, which we could enhance.
El
Apr 17
@Nasim and @Steve The onboarding checklist has issues and is not live for users. I am working through it but one issue is I have no way to distinguish between users being onboarded, and other new users who may have been invited to an existing company. I need to enter each user individually into Appcues by email so it is not an ideal set up. A landing page during onboarding would allow for setting up a checklist without adding individual users to Appcues manually.
El
Apr 14
@Ben tagging you in this request